Speech, IVR, IVVR
- Years of experience developing and deploying IVR and IVVR platforms on small and enterprise levels.
- In-depth experience and low-level development and research of VoIP (H323/SIP), MRCP (v1/v2), RPT protocols, and speech recognition vendors and its tools/engines from IBM, Nuance, and Loquendo
- In-depth experience and understanding of voice and video applications based on open source VXML, CCXML, SCXML, and SMIL (video) XML based languages.
- In-depth experience and understanding of acoustical model environment
- Years of experience in voice interface design, development and analysis
- Experience in voice and video applications including data mining, analysis, surveys
- Analysis and tuning (using best practices) of existing applications and environments